Click and Collect from Our Ayr Studio
Click and Collect is a convenient way to pick up your jewellery in person from our studio in Ayr.
HOW IT WORKS
1. Place your order online
At checkout, simply select “Click and Collect” as your delivery option. After ordering, message us via the website chat box or WhatsApp to arrange a convenient collection time.
2. Or check availability before ordering
If you’d like to confirm your item is in stock before ordering, just WhatsApp us. We can reserve pieces for you and book a collection time that suits. If you don't use WhtasApp, there are lots of other ways you can contact us.
Need to Try Before You Buy?
If you want to try on multiple items or see pieces not listed online, you can see them first and pay in person at our luxurious studio in Ayr.
3. See it first, pay later — in person
You can also visit the studio without placing an order online. Browse the items you’re interested in, try them on, and pay in person by cash, credit, or debit card — no need to wait for refunds if you change your mind.
Where to Collect
Our studio is located in Ayr with free on street parking right at our door. We’ll provide all the details once your collection time is confirmed, including directions and access info.
Click and Collect FAQ
Q: Can I see the jewellery before I pay?
A: Yes! You can visit our studio to view and try on pieces before deciding. Payment by cash, credit, or debit card can be made in person. Just contact us to arrange a time to visit.
Q: Do I have to order online to use Click and Collect?
A: No. You can place an order online and choose Click and Collect at checkout, or simply visit us to browse and buy in person without ordering first.
Q: How do I arrange a collection time?
A: After placing your order or if you plan to visit without ordering, please message us via the website chat or WhatsApp. We’ll find a time that works for you.
Q: What if the item isn’t in stock?
A: Contact us before ordering or visiting to check availability. We’re happy to reserve pieces or discuss alternatives. If you place an order and the item is no longer available, we won't take your payment until after we have spoken to you to see if you have enough time to wait for a new piece to be made and we can suggest alternatives.
Q: Where is your studio located?
A: Our studio is in Ayr. We’ll provide full details and directions once your collection or appointment is confirmed.